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No matter what app you use, though, we recommend checking its settings for these features: Close competing applications: The folks behind Zoom have tips for making the best Zoom calls that really apply to any video-meeting software.

Unfortunately, there are times when a customer’s request simply not addressable.But like a plumber or electrician, you need access to a client’s personal space in order to fix his problem.Be patient with customers, and use the following scripts to earn their trust.Reaching out to a customer proactively is a waste if you don’t have the right words.Like a sales associate in a department store, you want to strike a balance between helpfulness and respect.